How on Hold Messages can improve your business?
Did you know? Recent research has shown that: 7 out of 10 callers are put on hold. 70% of callers hang up after 30 seconds of silence. Plus, 34% of those that hang up will not call back meaning a…
Reducing carbon footprint through VoIP
Going Green or reducing carbon footprint is very topical and on trend at the moment in Doncaster. There are great examples of businesses who have embraced technologies such as Video Conferencing and implementing a VoIP phone system to cut down…
Phone Systems: Traditional v VoIP
Is your business still using a traditional phone system? Are you paying for maintenance? Are you paying one supplier for the phone system and one for the phone lines? Well now may be the perfect time to consider moving over…
O2 Smishing Text Message Warning
On 16 October 2019 O2 identified a number of customers who may have received a ‘smishing’ text message purporting to be from O2. The message suggests the customer is required to update their billing information. There is a website in…
iOS13 Update and Features
What’s new in iOS13? Here’s our review and a list of the best features, iOS13 has launched introducing new features to older iPhone models , with new software perks even if you haven’t upgraded to Apple’s brand-new iPhone 11. Dark…
Apple iPhone 11 – what we know so far
Last week Apple announced the iPhone 11, 11 Pro and 11 Pro Max, with this years feature focus being on the new cameras, battery life, a new super retina display and all new bionic chip. The cameras in the iPhone…
Common concerns about moving to VoIP
Moving your business to a new technology can be daunting especially when you are used to the way your phone system works so it is not surprising you may have some concerns about moving to VoIP. Most reasons when asked…
Auto-Switch – the new way to change mobile provider
From 1 July 2019, under new OFCOM regulation all mobile providers will introduce Auto-Switch which is a new and simplified way for consumer and business customers to switch 1 to 24 mobile phone numbers between providers. Estimates suggest there are…
Auto Compensation for Broadband customers now live!
Broadband Auto Compensation - what is it all about? From 1st April, the voluntary auto compensation scheme goes live for broadband providers in the UK. The scheme is intended to provide consumers and small businesses with automatic compensation when providers…
Be careful about choosing your business telecoms provider solely on price
As an established business telecoms provider we regularly get phone calls from businesses asking, “How much is hosted VoIP with KAT?” or “How much is your broadband?” or "Can you do it for a fiver?! Though some providers do,…
