Similar to what is happening in other countries Ofcom has agreed to a request from NHSX for the new 3-digit telephone number ‘119’ to be used as an integral part of the NHS’s Covid-19 response programme. The number will…
Have you encountered the following with your VoIP calls? One way or no way audio Calls not connecting Silence part way through a call Handsets or softphones continuing to ring even after answering Unable to call or transfer internally Softphones…
Further to our recent notifications, we are writing to advise you that Openreach have announced changes to their practices in relation to COVID-19. Due to the unprecedented circumstances this remains a fast-moving situation and Openreach policy and processes may continue…
Its so frustrating how some telecom companies love to create and use panic to boost sales. How many phone calls or emails have you had about the switching from ISDN? How many phone calls or emails have you had…
The success of the current Gigabit Broadband Voucher Scheme (GBVS) over the past two years has enabled small businesses to take advantage of the benefits of full fibre broadband across the UK. To date, almost 10,200 vouchers have been claimed,…
Be honest — when you’ve been put on hold, what’s worse? Sitting in total silence, wondering if you’ve been cut off. Listening to tinny “lift music” on a loop. Or waiting so long you hang up and try a competitor…
Going Green or reducing carbon footprint is very topical and on trend at the moment in Doncaster. There are great examples of businesses who have embraced technologies such as Video Conferencing and implementing a VoIP phone system to cut down…
Is your business still using a traditional phone system? Are you paying for maintenance? Are you paying one supplier for the phone system and one for the phone lines? Well now may be the perfect time to consider moving over…
On 16 October 2019 O2 identified a number of customers who may have received a ‘smishing’ text message purporting to be from O2. The message suggests the customer is required to update their billing information. There is a website in…
What’s new in iOS13? Here’s our review and a list of the best features, iOS13 has launched introducing new features to older iPhone models , with new software perks even if you haven’t upgraded to Apple’s brand-new iPhone 11. Dark…
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