We are only just in 2024 and it is very easy to dismiss January 2027 as a date in the distant future. As a business owner, with all the daily pressures you have it is likely you have put very…
We asked Google BARD AI on Why You Should Use KAT Communications for Your New Phone System! With the impending Openreach PSTN Switch off then the likelihood is you are looking for a new phone system for your business? If…
How AI is Improving Business Phone Systems We recently asked Googles AI service Bard to write us an article on how AI improving business phone systems and this is what it came up with! Artificial intelligence (AI) is rapidly transforming…
As the situation continues to unfold, all of our partner networks are providing support to customers in Ukraine and those in the UK who need to call into the country. As such they will be crediting roaming usage while in…
If you hadn't heard the phrase 'softphone' before Covid you no doubt will of heard of it now. Seen now, as the saviour of many businesses who had to have their staff work from home it became an essential part…
Similar to what is happening in other countries Ofcom has agreed to a request from NHSX for the new 3-digit telephone number ‘119’ to be used as an integral part of the NHS’s Covid-19 response programme. The number will…
Have you encountered the following with your VoIP calls? One way or no way audio Calls not connecting Silence part way through a call Handsets or softphones continuing to ring even after answering Unable to call or transfer internally Softphones…
Its so frustrating how some telecom companies love to create and use panic to boost sales. How many phone calls or emails have you had about the switching from ISDN? How many phone calls or emails have you had…
Did you know? Recent research has shown that: 7 out of 10 callers are put on hold. 70% of callers hang up after 30 seconds of silence. Plus, 34% of those that hang up will not call back meaning a…
Going Green or reducing carbon footprint is very topical and on trend at the moment in Doncaster. There are great examples of businesses who have embraced technologies such as Video Conferencing and implementing a VoIP phone system to cut down…
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