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The 3g mobile network switch off

Mobile Networks, from next year will be performing their big 3g mobile data network switch off. Here’s what it means for you.

The UK’s mobile network providers currently use four different ‘generations’ of mobile technology: 2G, 3G, 4G and 5G. The 3G networks have been around for nearly 20 years and are used to deliver calls, texts, and lower speed data services.

Mobile network providers have decided to switch off their 3G networks, starting from early next year. This will affect customers on those networks using older mobile devices and services. If they have a 4G or 5G mobile device or service, this change is unlikely to affect them and may only require a software update.

3G networks rely on older, less efficient technology

Mobile providers are switching off the 3G data networks to make room for the more advanced 4G and 5G networks. 4G and 5G give customers better, faster and more reliable stable services.

Providers are switching off their networks at different times

Each mobile provider is setting its own timetable for its 3G network switch-off. These timings might change and it’s advised to check the mobile provider’s website for the latest updates:

What this may mean for some of our mobile customers

In the crossover between 3G being switched off and 5G being upgraded across the UK, this will force more traffic to run through 4G, meaning in certain areas and at certain peak times, customers may experience more congestion at the network, resulting in potentially slower speeds or interruption to data services. This will be temporary, whilst 5G is rolled out and upgraded.

For more information

Please contact our customer services team on or via 01302 260195 for more information on the 3g mobile network switch off.

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