The move to cloud phone systems such as VoIP can be seen as complicated, but it’s usually well worth the trouble, allowing businesses to gain agility, cost savings and improved user experiences. Often though, the impact of retaining legacy phone…

It is a few years now since we wrote our blog ‘We weren’t ready for VoIP before – now its here to stay!’. At the time we spoke about how hosted solutions such as VoIP (voice over internet protocol) are…